Your Privacy Matters

Who we are

Valley Roofing UK is a family-run roofing company based in Hampshire, providing roofing services across Berkshire, Hampshire & Surrey.

If you have any questions about this policy or how we handle your information, you can contact us on 0118 369 3273 or at info@valleyroofinguk.co.uk.

What information we collect

When you contact us by telephone, WhatsApp, email or through the quote form on this website, we collect the details you provide, such as your name, phone number, email address and information about your roofing project.

We do not collect any payment details through this website.

How we use your information

We use the information you give us solely to respond to your enquiry, prepare and send quotes, and carry out and manage any roofing work you ask us to do.

We will never sell your details or use them to send unrelated marketing without your permission.

Sharing your information

We only share your information where it is needed to provide our services, for example with suppliers or tradespeople working on your project, or where we are legally required to do so.

How long we keep it

We keep enquiry and job details for as long as needed to provide our services and to meet legal, warranty and record-keeping obligations, after which we securely dispose of them.

Cookies

This website does not use advertising or tracking cookies. If we add features in future that do, this policy will be updated and we will ask for your consent where required.

Your rights

Under UK data protection law you can ask for a copy of the information we hold about you, ask us to correct it or delete it, and object to or restrict how we use it.

To exercise any of these rights, just contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your information.